Contact and support

Talk to a person.

Questions about an account, a booking, a payment or verification. We answer every message we receive.

Send us a message

We reply within one business day. For anything urgent, email support directly using the address opposite.

App support

Trouble signing in, a booking that will not confirm, notifications not arriving, or anything else in the app.

support@calinga.com

Care professionals

Verification, documents, subscriptions, wallet and payouts.

pro@calinga.com

Privacy and data

Access, correct or delete your data. Full detail is on the data deletion section of our privacy policy.

privacy@calinga.com

In an emergency

If someone is at immediate risk, contact your local emergency services first. CALiNGA is not an emergency service and cannot dispatch help. Once everyone is safe, report the incident to us and we will investigate the account involved.

Response times

Monday to Friday, [9:00 to 18:00 local time]. Messages sent at the weekend are answered on the next business day.

Faster than an email

Most answers are already written down.

Accounts, bookings, payments, verification and data deletion are all covered in the FAQs.

Read the FAQs